If he thought what he was doing was 'right' (and that it was unreasonable for apple to send the secret service after him) why did he buy a new laptop from apple? That part to me seems the most insane.
That's honestly something you will only understand after having used a macbook for some while. There's tons of stuff Apple does that annoy me, especially what comes out of their legal team. I always check out the new gear from other manufacturers. Nothing quite cuts it. Of course this is all subjective and depends on the characteristics about a laptop you value most. If it's pure performance or repairability they aren't right for you.