One of the most frustrating issues here is that we have to deal with Amazon's status page for information. It's a complex page, divided by continent instead of region, which means at least 5 or 6 clicks to figure out progress. They should learn from these issues about how people want to be informed - to date, they haven't. Also, they have a twitter account, which would be the perfect fit to keep everyone up-to-date with what's going on; to at least show a human side to these issues. Alas, they're not updating that either.

I've been working with AWS since early 2006 when they first launched - I was lucky to be granted a VIP invite to try out EC2 before everyone else, and ended up launching the first public app on EC2. This might be the first time when frustration has overcome my love for these guys.