-1 for forcing me to use the Mac App Store — the copy on the landing page you sent me to made it sound like there was a way to download it directly. Before I could download it I was presented with multiple alerts and pages of bullshit regarding my Apple ID and the App Store terms of service. Not a good experience.
-1 for not having a link to create a new account from the first dialogue box in the app. I can either log in or start without an account, but not create a new one? There's also no hint as to where I should go to make a new account. I clicked "forgot key" and worked it out from there.
-1 for not explaining the "open source" plan very well. What does "public" mean? Does that mean anybody can watch videos of whatever I'm working on?
-1 for making the credentials I actually need to use the app non-obvious. You should know that I'm coming from your app when I sign up for a new account, and when I'm done signing up, show me my account key in big, fat, auto-copyable text, instead of hiding it two screens later.
-1 for not automatically taking me to my localhost URL after Sauce Connect initializes. I had to say I wanted to go to a localhost URL, wait for Sauce Connect to initialize, and then try to connect to the URL again.
But once I got the thing working, it's really great! And I totally forgot that display:inline-block didn't work as recently as IE7 :(
I would suggest making it available outside of the app store. I work for a large company, and we simply cannot use software from the app store since it is tied to an individual Apple ID, and the company has no procurement process for app store software. In addition to that, there are many people who would prefer to install software without having to use the app store.
I browsed around quickly and noticed a lot of calls to /bin/bash and curl via a system() equivalent. That looks a bit dangerous, hope the arguments never contain `special shell characters`. :O
Folks, this website is not called "internet love fest". Please stop downvoting me for giving honest and complete feedback of my experience with the app.
I got the same feeling. Although I agree with some of the points made I think it was the way it was worded and the "-1's" that came off as really distasteful.
Didn't bother me, got the point across rather well I thought. At least he didn't put the negative ones in red because that would have really hurt someone's feelings.
Easy there, killer. This isn't some feel-good bullshit about maybe hurting someone's feelings; it's about the atmosphere we want our community to have.
We're all social creatures. Super negative comments bring everybody down, not just whoever they're directed at-- and it's easy to be both honest and pleasant to read.
The point I was trying to make is that his statements didn't bother me and I fail to see how it would any other, I admit just my opinion though. I didn't find them to be "super negative" so this is just a disagreement over how "mean" he was being. Therefore my comment red and people's feelings. I feel that a complaint over his negative ones is overblown and doesn't drag every one down. You may disagree with me but if someone feels bummed about negative ones preceding a statement then I have to feel they are easily bummed out I guess, since easily offended doesn't fit.
I agree that it's easy to be both honest and pleasant to read but there can be disagreements over the definitions of both of those. Plus, sometimes being honest doesn't lend to being pleasant.
Feedback is great! Everyone loves feedback, even if it's negative, it lets us improve and move on. How you presented your feedback was completely and utterly terrible, and turned it from constructive criticism to a situation where you looked like a bit of an ass.
-1 for not having a link to create a new account from the first dialogue box in the app. I can either log in or start without an account, but not create a new one? There's also no hint as to where I should go to make a new account. I clicked "forgot key" and worked it out from there.
-1 for not explaining the "open source" plan very well. What does "public" mean? Does that mean anybody can watch videos of whatever I'm working on?
-1 for making the credentials I actually need to use the app non-obvious. You should know that I'm coming from your app when I sign up for a new account, and when I'm done signing up, show me my account key in big, fat, auto-copyable text, instead of hiding it two screens later.
-1 for not automatically taking me to my localhost URL after Sauce Connect initializes. I had to say I wanted to go to a localhost URL, wait for Sauce Connect to initialize, and then try to connect to the URL again.
But once I got the thing working, it's really great! And I totally forgot that display:inline-block didn't work as recently as IE7 :(